I am President's Professor, ​at the
​
Hugh Downs School of Human Communication, Arizona State University​

​(Ph.D., Annenberg School for Communication, University of Southern California)

My research interests are in the complex interactions between communication technologies and different cultural communities around the world. 

My recent projects related to changing knowledge and authority practices examine how non-profit and religious organizations use Artificial Intelligence (A.I.), social robotics & digital media to interact and form local and transnational communities. As part of global and comparative research on smart and sustainable cities, I am investigating the social, ethical, and cross-cultural aspects of governance, strategic planning and innovation policies.

In the area of strategic communication, I have investigated how digital and social media networks facilitate the spread of narratives and memes by extremist groups, cyber-vigilantes and rumor-mongers.  My interests in innovative pedagogy & digital equity have also led to research projects examining how underserved residents and youth populations experience digital divides and social inequalities. 

I have published more than 120 articles and books and have co-led funded research projects totaling more than US$3 million in awards. My work has been honored with top paper and book awards by the National Communication Association, Western Communication Association, and the International Communication Association. I have been invited to speak in Asia, North America and Europe, and welcome opportunities to travel internationally to teach and share about my work. I am the proud recipient of various teaching awards, including the Zebulon Pearce Distinguished Teacher Award, the highest honor for excellence in teaching in the College of Liberal Arts & Science at ASU. For my contribution to education, I am also among The Great 48 leaders in Phoenix. 

Personal Interests
My multicultural background is shaped by my birth in Singapore, work in Los Angeles, London and New York, and travels to more than 30 countries.  I currently reside in Phoenix with my husband and children (human & furrier ones).